Customer Support

At Thru, customer care is our highest priority. We understand that our cloud-based managed file transfer platform is critical for your business processes, and we take that very seriously. That’s why you can expect timely, high-quality support from our team of experts if an issue occurs. Here at Thru we pride ourselves on reliable, timely, and free 24/7 support for you and your customers.

24x7 support5 Customer Support

Important Links


  • Lotus Notes and Microsoft Outlook Connector Downloads
    - Lotus Notes Connector (Download)
    - Microsoft Outlook 2003 Connector (Download)
    - Microsoft Outlook 2007/2010 Connector – 32-bit/64-bit Windows running 32-bit Microsoft Office (Download)
    - Microsoft Outlook 2010 64-bit Connector – 64-bit Windows running 64-bit Microsoft Office (Download)
  • Thru Server API 4.0 Programing Reference (Download)
  • API Test License (Contact Thru for more Info)