Customer Communications Management
Thru enables customer communication management utilizing many different kinds of processes. Whether files must be sent securely one direction or both directions, the Thru Managed File Transfer Platform and Dropbox Enterprise File Transfer enable this to be done. If you would like to make statements available for download and notify customers of their availability, this can also be done. When customers download files, a notification is sent to the company notifying that it has been downloaded—thereby serving as a receipt.
Dropbox Enterprise File Transfer
Frequently during normal business processes or collaboration, customers or partners need to exchange large files with you. Thru Dropbox Enterprise File Transfer is an easy, secure way for external users to send files to you.
- Send files or folders of any size or file type
- Include Enterprise Dropbox link in your email signature
- Place Enterprise Dropbox links anywhere on your company’s Web site
- Files are checked for viruses to ensure all incoming emails are safe
Customizable Interfaces
Present a unified look to your users across all interfaces. Include your company logo to reinforce your brand and increase customer confidence. Promote additional products and services in editable message fields. Customizable templates and HTML coding allow you to control the look and feel of each interaction point.
- Emails that contain links to downloads
- Login page that can also include a welcome message
- Enterprise Dropbox page
World-Class SLA
We understand that Thru Managed File Transfer Platform is critical for your business processes: We take that very seriously. You can expect timely, high-quality support from our team of experts should any issue occur.
- 100% uptime service-level agreement (SLA)
- Reliable and timely 24/7 support
- Support is free for you and your associates, partners and customers
Transparent Security in the Cloud
Security is one of the major concerns in cloud computing. This is why we carefully maintain the highest levels of data security and privacy within the industry.
- Advanced transfer security including AES 256-bit SSL/TLS Encryption
- Heightened cloud storage security with FIPS compliant 256-bit AES Encryption for data at rest
- Extensive data center security utilizing our NTT partnership
- Simple, advanced administration of all folders, files and users
Collaboration and Communication Management
Thru offers many features that allow convenient, secure collaboration with your external users. Sending large files is seldom a one-way process: In addition to sending files to your external users, you also need to be able to receive files of any size from them.
- Files or folders of any size can be sent via Thru Dropbox Enterprise File Transfer
- External users can upload files directly to your Thru cloud storage (anonymous FTP access)
- Publish files or collections to Web pages that can be automatically updated
- Use on any Internet-enabled device
