To access the user log, select the User Log tab.

User log report allows administrators to analyze user activity. Thru server tracks all login attempts and administrative operations.

Following is a review of form controls. Filters marked with † accept wildcards (either * or %).

General Filters

  • Operation – Select one or more operations. ‘All’ option overrides individual selections.
  • Application – Filter a specific client application.
  • Login Method – Filter login / password or SSO only authentication attempts.
  • User Log ID – Report result includes user log IDs. You can filter by an ID to access a log entry directly.
  • Operation Date/Time (UTC) – Operation creation date range. To clear a date, open date popup and click ‘Reset’. Default end date is set to next day to cover geographical areas where UTC time is a few hours ahead of local time.
  • Rows per Page – Maximum number of operation shown in one page.
  • Sort – Report result is sorted by User Log ID. Use this filter to specify ascending or descending order. For further sorting export the results to Excel.

User Filters

  • Thru Active User – Filters operations related to selected active user.
  • User Email† – Enter email or part of email. This filter can be used to query deleted users.

Performed by Filters

  • Thru Active User – Filters operations performed by selected active user.
  • User Email† – Enter email or part of email. This filter can be used to query deleted users.
  • Client IP Address† – Client IP Address is captured for all operations. Multiple users might have the same IP if their requests go through corporate proxy.

Form Actions

  • GO button – Submits a new search.
  • Clear Result button – Clears result section.
  • Reset Filter button – Restores default filter.
  • Export Page button – Converts results shown on the page to Excel.
  • Export All button – Converts entire matching results to Excel. Caution: It is recommended to check ‘Total matching rows’ before clicking the export button. Excel might take long time to open for a very large result set.


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