From the Administration portal, an administrator can manage all the contacts and contact lists (aka distribution lists) created in Thru. Often it is necessary to access a departed employee’s contacts and distribution lists to assign them to another employee.
Contacts will be visible in the Administration portal to all users that are members of the CONTACTS ADMINISTRATORS group. Click CONTACTS in the administration tree, not the Contacts in the main menu, to access all contacts and lists in the system. The contacts administrator can change ownership, list membership and sharing options.