People that receive Thru download links that require Java will need to install and configure Java to work with their browser.

Windows

Following are the steps to activate Java in Microsoft Explorer and Mozilla Firefox on Microsoft Windows.

  1. Open Control Panel
  2. Open Java
  3. Select Advanced tab
  4. Find the options for Default Java for Browsers
  5. Check the boxes that apply for the browsers in use (Microsoft Internet Explorer, Mozilla Family)
  6. Restart the browser. Firefox will display a dialogue box to prompt the user to allow / block the plugin. Click the Select All button.
  7. Set every to allow and remember

Mac

Following are steps that may be needed to enable Java download in Safari on Mac OS.

By default Java is set to run in “safe mode” which does not allow saving files on disk. To enable file saving using Safari, changes are needed under Manage Website Settings preferences.

Open Safari Preferences, Security. Ensure the box next to Allow Plug-ins is checked and click* Manage Website Settings*

Select Java in the left panel menu. Then select Run in Unsafe Mode next to When visiting other websites.

Feedback

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Please do not use this for support questions.
For customer support, please contact us here.

Post Comment