Before a Thru web portal is created, Thru customers can choose to enable self-service account requests to allow anyone to request an account on their portal. This feature places a “Request Account” button on the sign-in page of the Thru portal and lets designated admins approve or reject incoming requests from an email notification.

If your company has this feature enabled, follow the steps below to learn how to use it:

  1. Go to the sign-in page of the Thru portal and select Request Account. An account request form opens.

  1. The form requires the requester to fill out their contact information and enter a CAPTCHA code.

Once the requester selects “Request Account”, a Thru Administrator or any members of the group called ACCOUNTS APPROVAL will receive an email notification where they can choose to accept or reject the request.

Feedback

Was this helpful?

Yes No
You indicated this topic was not helpful to you ...
Could you please leave a comment telling us why? Thank you!
Thanks for your feedback.

Post your comment on this topic.

Please do not use this for support questions.
For customer support, please contact us here.

Post Comment