Thru, Inc Systems Engineer II

Location: Dallas-Ft. Worth, Texas
Employee Type: Full-Time Employee
Email: hr@thruinc.com

Thru is looking for a highly motivated and professional System Engineer Level II. Under direct supervision, this individual is responsible for implementation and support for Thru platform for both external and internal customers. Candidates for this position will have an in-depth understanding of Microsoft Windows platform and be able to effectively communicate that understanding.

Headquartered in Irving, Texas, we have offices and employees around the world. Thru’s Customers are some of the largest, most demanding global enterprises, including numerous Fortune Global 500 corporations. Thru provides security, reliability and transparency in a world where currency is the exchange of information.

Key Responsibilities

  • Implementation of Thru code both in Thru datacenters and customer datacenters.
  • Thru customer site management, application code promotions, Code and Windows infrastructure troubleshooting and OS system patches.
  • Occasional desktop and network support.
  • Review application and systems logs and escalate to proper personnel.
  • Manage Corp website infrastructure and code promotes.
  • Assist in Salesforce administration.
  • Office 365 administration.
  • Provide continual improvement recommendations for support.
  • Participate in customer and internal projects as required.
  • Research new technology and methodologies to incorporate into Thru’s architecture.
  • Liaison with sales team and other departments on IT related issues.
  • Generate reports and run MSSQL queries for various departments.
  • Working knowledge of SOAP and REST APIs.
  • Customer Support and problem resolution.

Business Travel

  • Not expected for this role

Preferred Education

  • Bachelor’s Degree in a BS or 8 years of experience in IT related field
  • MCP, MCSE, Azure certification required

Relevant Work Experience
5+ years in the following areas:

  • Server deployment and troubleshooting
  • Application Code deployment
  • Windows environment management
    • Strong working knowledge of Microsoft product suite; to include IIS, MSSQL, and Active Directory
  • O365 administration
  • Desktop support
    • Ability to communicate and respond to multiple trouble tickets in a timely manner
  • Customer support
    • Must be able to manage enterprise level customers and customer requests with a professional and positive attitude
    • Ability to communicate and respond to multiple trouble tickets in a timely manner
  • Basic network skills
    • VPNs \ Firewalls

The ideal applicant will be:

  • Approachable person that works well in teams or by themselves.
  • Maintains a high level of involvement with current technologies and innovations.
  • Able to manage enterprise level customers and customer requests with a professional and positive attitude.
  • An Innovative and creative thinker with the ability to apply proven approaches to new problems and create compelling techniques.
  • Must be a team player with a high comfort level working collaboratively.
  • Ability to work nights and weekends as needed.
  • Use office computer technology, including all aspects of the Microsoft Office suite.

Benefits

Thru offers excellent benefits, generous PTO and a strong management group to ensure we, as a team, fulfill our defined business goals. Our approach to success is we provide guidance and career enhancing growth for our employees who in return deliver tremendous results for Thru and our Customers. We require committed and hardworking people to meet the significant challenges in front of us. We know from experience that your role in the success of Thru will be a bright spot in your career and something to be proud of for a long time.

Thru is an Equal Opportunity Employer

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