“Thru – You can count on us.”

– Lee Harrison | CEO

Our hearts, thoughts and prayers go out to everyone impacted in this time of global uncertainty with the COVID-19 pandemic.

Business Continuity

Necessary restrictions on everyday movement is forcing many of our customers and partners to implement work from home policies, upping the ante on critical file and information sharing infrastructures such as Thru. Take heart, the Thru team is on high alert monitoring all systems to make sure there are no interruptions or degradation of our service. Our cloud-native file transfer platform has been designed to operate under any load ensuring our unparalleled SLA uptime adherence.
 
We are responding to these current and evolving conditions in the following ways:

People

We are monitoring global developments to ensure we keep our employees safe while maintaining business continuity and support for our customers during this critical time.
 
Thru is a critical business infrastructure component and is exempted from various shelter in place orders but, where possible, we have dispersed our staff to work from home or work from our refitted, compliant offices around the world. As a company, we have suspended all non-essential travel and put a pause on all event and tradeshow participation through the end of April.

Customer Support

Our customer support teams will continue to provide 24×7 email, chat and phone support as we maintain business as usual service. If you need to reach us, please visit our Support or Contact Us pages.

Let Us Know How We Can Help

If you, like many of our customers, are searching for ways to ensure your employees stay connected to their teams while working from home or remotely, you can learn more about our cloud-native, no-code file exchange platform.
 
Thru has and will continue to solve increasingly complex file sharing challenges as the world adapts to a work remotely pandemic paradigm.
 
Please feel free reach out to us at info@thruinc.com with additional ways we can serve you.
 
Stay safe and healthy,
 

Lee Harrison
CEO
Thru, Inc.

This site uses cookies to provide a better user experience. By proceeding, you consent to the use of cookies.
For more information, refer to the ‘Thru Use of Cookies’ section within our Privacy Policy.

Scroll to Top