Customer Success Story:
BSA LifeStructures uses Thru, Inc., resulting in greatly increased productivity

Customer Size
201-500 employees

Country or Region
United States

Industry
Architecture and Planning

Customer Profile
BSA LifeStructures focuses on architectural and engineering services for the healthcare, research and higher education sectors.

Business Situation
Needed a solution to replace an in-house FTP server that was difficult to use and unsecure for exchanging critical project information.

Solution
BSA LifeStructures uses Thru’s File Exchange and Collaboration Platform to securely exchange project files and completely monitor all transactions.

Benefits

  • Increased productivity for BSA users, partners and project owners
  • Reduced workload on IT administrators
  • Controls access to information with Thru’s user admin tools
  • Improved security with encryption and disaster recovery

bsalifestructures.com

Contact Us to Learn More

BSA LifeStructures provides planning, architecture and engineering services for complex education, research and healthcare facilities. Projects are done in collaboration with many multidisciplinary professionals within the company as well as a number of external partners and clients.

Challenge

Like most engineering and architecture firms, efficient communication is essential to BSA LifeStructures’ business. Projects are completed through extensive collaboration between engineers, design-builders, contractors and project owners. BSA was using a single, in-house FTP server to exchange critical project information. Internal users had difficulty understanding how to use FTP, and the IT department was overloaded with the administration of repetitive tasks. Clients and partners also struggled using the FTP site, causing interrupted workflow and compromised productivity. On top of these problems, sensitive data and proprietary information was exposed to anyone logging onto the site, with no ability to track who downloaded which files. These challenges led BSA LifeStructures in search of a solution.

Solution

BSA LifeStructures chose Thru’s File Exchange and Collaboration Platform to replace FTP. Thru’s platform integrates with Microsoft Outlook, Lotus Notes, SharePoint and Salesforce.com to allow files or folders of any size to be securely sent without any special training or assistance required from IT. Files are easily downloaded by the recipient yet remain completely secure. One of the reasons for selecting Thru was the ease with which users can securely and easily send and access files of any size from anywhere at any time. Customizable interfaces were also a benefit, as was a comprehensive audit trail which records and stores all actions on every file. Even the administrators are happy with Thru, since they have a robust yet simple method of controlling who has access to which files. Additionally, the Thru platform was chosen because of the transparent security features including encryption in transit and at rest, application and database security, and disaster recovery, ensuring business continuity.

Philip Sharp
Senior Systems Engineer
BSA LifeStructures

Results

Thru’s File Exchange and Collaboration Platform resulted in many benefits for BSA:

  • Greatly increased productivity – BSA’s users, partners and project owners enjoy ease-of-use when sending and tracking files or folders of any size, dramatically decreasing time spent searching and sending files via the old FTP platform.
  • Cut costs – Due to reduced workload on IT.
  • Flexible file management – Project set up and tear down with corresponding partners restores order and efficiency across the project lifecycle.
  • Security and auditing – Perhaps most importantly, BSA retains complete control over who has access to files, eliminating apprehension about who has downloaded which files.

Philip Sharp
Senior Systems Engineer
BSA LifeStructures


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