Customer Success Story:
Step aside Dropbox Inc. and Google Drive – Datical uses Thru to deliver software to Fortune 25 customers

Datical’s flagship product, Datical DB, automates the deployment of database schema updates for large enterprises that struggle with the constant state of application change across complex environments. Based upon the Liquibase open source project, Datical DB manages the database schema lifecycle for people who develop, deploy and maintain applications. Datical is privately held with headquarters in Austin, Texas.

Challenge

A provider of database management software to Fortune 25 companies, with an emphasis in financial services, Datical must ensure that its software delivery system complies with the security demands of these enterprises. Because its customers do not allow employees to use basic cloud storage solutions to receive files, Datical had no option but to find a secure software delivery platform that satisfies stringent security requirements.

“I can’t go to Dropbox Inc; I can’t go to Google Drive. That is dead on arrival for the Fortune 25. They can’t use that stuff and it is blacklisted at the firewall.”

Robert Reeves
Chief Technology Officer
Datical

Datical attempted to send their software solutions and updates via Dropbox, Inc., or Google Drive, but to no avail. Their customers required a secure file sharing portal specifically for their use, so that no security breaches would occur. Datical even offered to “FedEx its software” by sending USB drives and DVDs only to find these methods were also forbidden by their Fortune 25 customers.

Solution

Thru was the only solution Datical found that could do exactly what its customers required. Datical quickly implemented the Thru Platform, enabling enterprise employees to securely download software deliveries faster than ever. Using the Thru Cloud, Datical set up a secure delivery portal where software could be sent with the following capabilities:

• Access global data centers where software files could be mirrored for rapid downloads worldwide.
• Enable Revenue recognition with Thru’s ability to perform an audit of all transactions.
• Securely receive damaged databases from customers and easily distribute software patches and builds.

“We’re an agile development shop. We release every two weeks. When a software release is “blessed” and has passed our testing, we have a “Jenkins job” that will FTP the files to our private Thru portal where customers can log in and download. We just push one button and our customers are able to come pick it up.“

Robert Reeves
Chief Technology Officer
Datical

Results

Now that Thru is Datical’s primary electronic software delivery platform, the company is experiencing benefits that weren’t possible with other file transfer solutions. The company can now satisfy the most stringent security requirements their Fortune 25 customers demand plus exchange any size file worry-free. Additional benefits include:

• Increased security for software deliveries and file exchanges with external customers and partners.
• Software deliveries are faster and efficient.
• IT enjoys full control and visibility of all software transactions.
• All data in transit and at rest is completely out of reach from unauthorized users.
• Large file transactions run smoothly with virtually no calls made to Thru support.

“We needed to provide our own delivery platform and with Thru it was turnkey. I didn’t have to do anything. All we had to do was create accounts when somebody needed access to our software and that was it. Once we started using Thru we had no more complaints about how we deliver software to our customers.“

Robert Reeves
Chief Technology Officer
Datical