Customer Success Story:
Sage securely delivers software around the world with Thru, Inc.

Sage logo

Customer Size
10,000+ employees

Country or Region
United States

Industry
Computer Software

Customer Profile
Sage is a world-leading supplier of accounting and business management systems for small to medium sized companies.

Business Situation
Needed a solution to reliably transfer software and extremely large files containing sensitive information.

Solution
Sage is using Thru’s File Exchange and Collaboration platform to rapidly deliver files around the globe.

Benefits

  • Fast global file delivery and collaboration between offices with zero downtime or data integrity issues
  • Eliminated file transfers timing out during upload
  • Improved customer satisfaction with external user collaboration
  • Increased the security of transferring proprietary information

sage.com

Contact Us to Learn More

Sage is a world-leading supplier of accounting and business management software designed for small to medium-sized companies. Sage applications cover a wide range of business requirements, including accounting, customer relationship management, contact management, human resources, warehouse management and specialized products for specific industries. Sage North America has more than 3.2 million customers with offices across the U.S. and Canada.

Challenge

At Sage, nearly 700 employees are required to manage extremely large files containing proprietary information, while also controlling access to data for customers, advisors and business partners globally. Sage began to look for an innovative solution to transfer these assets between offices across North America and with customers around the globe. Prior to implementing Thru, Sage experienced:

  • Less than optimal speeds.
  • Global software deliveries sometimes timed out during uploads.
  • Occasional corrupted data.
  • Difficulty in managing data.

Solution

Sage chose Thru’s File Exchange and Collaboration platform to deliver software around the globe. Powered by a global Content Delivery Network, Thru enables software companies to store software on strategically located servers around the globe using a simple but powerful set of tools for management, distribution and tracking of all files.

  • Rapidly send software files of any size while removing burden from corporate email servers and storage.
  • Thru geo-steering technology automatically looks up a user’s IP address and calculates the nearest Thru data center directing uploads and downloads to the lowest RTT (round trip time).
  • CRM Integration enables revenue recognition according to GAAP.
  • Strongest Service Level Agreement (SLA) in the business with a 100% uptime guarantee to enable business to be conducted without interruptions.
  • Enables ad-hoc sending and receiving of extremely large database files for repair and patching for customer support.

Donna Edwards
Senior IT Vendor Manager
Sage

Results

The Thru platform has exceeded Sage’s expectations in terms of capabilities and ease of use. Reliability issues have effectively been eliminated and the ease of collaboration both internally and externally has greatly increased productivity and customer satisfaction.

  • File transfers never time out or arrive corrupted.
  • Software deliveries across the globe are now completed in a fraction of the time.
  • Employees in different offices can work together on projects without having to wait on file transfers or search for the most current versions of files.
  • Employees can also collaborate with various external partners while sharing only the necessary files, protecting valuable proprietary information.

Donna Edwards
Senior IT Vendor Manager
Sage


Success Stories

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Pioneer Energy Services
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Aptean
Inkjet International
BSA LifeStructures
NCC Group
Tronitech
SWA Group
The Richards Group
St. Paul Group

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