Customer Success Story:
St. Paul Group securely exchanges patient data using Thru’s secure file transfer platform

St. Paul Group logo

Customer Size
50+ employees

Country or Region
United States

Industry
Information Technology and Services

Customer Profile
The St. Paul Group provides high-end data solutions, information technology and connectivity products and services for hospitals, regulatory agencies and consulting firms.

Business Situation
Needed to replace an unsecure, slow FTP server in order to exchange masses of medical records and data.

Solution
The St. Paul Group uses Thru’s File Exchange and Collaboration Platform to securely and easily share files from anywhere.

Benefits

  • Increased file transfer security and speeds
  • Significantly improved ease of use for external file exchanges with customers/partners
  • Cut time needed for administrators to manage data due to Thru’s auditing features

thestpaulgroup.com

Contact Us to Learn More

The St. Paul Group provides high-end data solutions, information technology and connectivity products and services for hospitals, regulatory agencies and consulting firms in Maryland, New Jersey and New York. The St. Paul Group works with large amounts of private medical data and must be fully compliant when managing, storing and sending these files.

Challenge

Entrusted with masses of medical records and data, the St. Paul Group must protect and manage these files in compliance with healthcare regulations. Although security has always been very important to St. Paul, they were still using a slow FTP server to exchange this private data. Not only was security lacking in many ways but many users also had difficulty understanding how to use it, which caused the IT department to become overloaded with repetitive tasks. Data management was also impossible because there was no way to audit, track or ensure delivery of files. In an effort to alleviate these problems as well as avoid possible fines or litigation resulting from poor management, St. Paul began to look for a solution.

Solution

After a recommendation from another customer of Thru, St. Paul chose to employ Thru’s File Exchange and Collaboration Platform. Thru’s platform integrates with Microsoft Outlook, IBM Notes, SharePoint and Salesforce to allow files or folders of any size to be securely sent without any special training or assistance required from IT. Files are easily downloaded by the recipient, yet remain completely secure.

Since files and folders can be stored securely in the cloud, all users can securely and easily access files from anywhere at any time. Management is also greatly simplified, since the administrator has the ability to effortlessly set or modify who has access to different files, as well as to track and audit information on who has received what files.

James Buskirk
Network Administrator
The St. Paul Group

Results

Since implementing Thru, the St. Paul Group has been sending large batches of patient data quickly, reliably and securely between all the employees who use the data. Since files and folders are stored in the cloud, external exchange of files is also extremely easy. Administrative time needed to manage the data is significantly cut because all files have tracking numbers, enabling audit of where data moves and who has access to it. St. Paul is no longer preoccupied with mismanaged data or the worry of possible fines or litigation and can now focus on their bottom line and on products and services that improve people’s health.


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