Customer Success Story:
The Motley Fool uses Thru, Inc., to automate sensitive file transfers

The Motley Fool

Customer Size
200-500 employees

Country or Region
United States

Industry
Financial Services

Customer Profile
The Motley Fool is a multimedia financial-services company dedicated to building the world’s greatest investment community.

Business Situation
Needed an enterprise file transfer solution that could meet high level security guidelines and reduce manual transactions.

Solution
The Motley Fool is using Thru API to automate and secure file transfers in an existing application.

Benefits

  • Reduced time-consuming manual file transfers
  • Compliant with OWASP and NIST security guidelines
  • Maximized value of an existing application
  • Ensured customer information is transferred and stored safely

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The Motley Fool is a multimedia financial-services company dedicated to building the world’s greatest investment community by providing information for investors with its website, books, newspaper column, television appearances and subscription newsletter services.

Challenge

Safeguarding data is essential for financial services companies that regularly exchange personally identifiable information over the web. When evaluating different file transfer solutions, financial organizations must hold vendors to rigorous industry standards to ensure that customer and partner data is protected with the highest level of security. Not only is security a key consideration when examining a file transfer solution, but it must have the capability to quickly and efficiently manage thousands of files that organizations share internally and externally.

For multimedia financial-services company The Motley Fool, its IT department wanted a file transfer system that could meet the security standards of OWASP and NIST, and also reduce time-consuming manual file transfers with automation functionality.

Sam Davidson
Team Lead of Infrastructure Design
The Motley Fool

Solution

After trying out other services that couldn’t provide the automation capability it needed, The Motley Fool selected Thru as its secure file sharing platform for its ability to automate file transfer processes involving business relevant and customer information. Using Thru API, Motley Fool supplemented an existing system with the following enterprise-grade features:

  • Automate and manage file transfers from a single point of control
  • Reliably and securely deliver data across applications
  • Protect sensitive content with encryption and antivirus scanning
  • Guaranteed global delivery without file size limitations

Sam Davidson
Team Lead of Infrastructure Design
The Motley Fool

From beginning to full implementation, The Motley Fool had a Thru representative to help every step of the way who answered all technical questions and met needs promptly. After deployment was completed, employees were quickly trained with little to no learning curve and were using it within minutes.

Results

Since The Motley Fool integrated Thru with its existing infrastructure, file transfer processes that were formerly time-consuming can now be performed instantly and with increased security. Instead of an employee manually performing multiple file transfers, the company has streamlined its file transfer processes and experiences the following benefits:

  • Significant time savings as a result of file transfer automation
  • Compliance with OWASP and NIST security standards by Thru’s built-in security features
  • Minimal training of employees because of an intuitive user experience
  • Business-relevant and customer information stays secure in transit and at rest
  • Supplemented existing IT infrastructure at a reasonable price

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