Before you send files with Thru, you are always required to set an expiration date before sending. Once the expiration date is reached it means that your recipients can no longer download the files you sent. But what if you need to make these files available again for download? In today’s weekly tip, I am going to show you how to easily extend a message’s expiration date using the Thru Add-In for Outlook. Knowing this tip will save you lots of time in the future so you don’t have to keep re-sending messages after they expire.
Step 1: Download and Install the Thru Add-In for Outlook
The first step is to download and install the Thru Add-In for Outlook. This add-in lets you easily access, manage and send files of any size without leaving Microsoft Outlook. But in the context of file expiration, the add-in has a very unique side panel feature that lets you view all of your messages that you have sent with Thru and provides the ability to modify the expiration date to any Thru message.
Step 2: Go to “Sent Items” on the Thru Side Panel
Next, go to the “Sent Items” section of the side panel and double-click the message that you want to extend the expiration date for (messages that have the red X indicate that the message is expired).
Step 3: Open Expired Message and Change Expiration Date
After opening the expired message, go to the field called “Expires” and choose a new expiration date. Once you are finished choosing a date, click Save. This will then make the expired files available for download so that any of the recipients can go to the original email notification and retrieve the files.
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