Last Updated: February 15, 2013
Thru, Inc. complies with the U.S.- EU Safe Harbor Framework and the U.S.- Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Thru, Inc. has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Thru, Inc.’s certification, please visit www.export.gov/safeharbor/
This policy covers how Thru treats personal information that Thru collects and receives, including information related to your past use of Thru services. Personal information is information about you that is personally identifiable like your email address and name.
This policy does not apply to the practices of companies that Thru does not own or control, or to people that Thru does not employ or manage.
This privacy statement covers the site www.thruinc.com. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices.
If you have questions or concerns regarding this statement, you should contact Thru, Inc., 909 Lake Carolyn Parkway, Suite 750, Irving, TX 75039. Telephone: 214-496-0100.
Information collection and use
Thru only collects email addresses when you send file(s) using Thru. The email address of the person distributing files and the email addresses of those on the distribution list are stored in the Thru system. These email addresses are NOT shared with any other company and are ONLY used for file track file(s) tracking and reporting purposes.
Personal information is collected for the Reseller Program, including Email Address, Name, Company Name & Phone Number. This information is ONLY used for verification and is not used for any other purpose.
Information sharing and disclosure
Thru does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide services you have requested or under the following circumstances:
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Thru EULA, or as otherwise required by law.
A user can delete or modify/change their personal information from the site after it has been collected by emailing email@example.com.
Users who have their own Thru site are able to delete or modify/change personal information using the ‘MY PROFILE’ in the application.
Thru provides stringent technical access controls and policies that prevent unauthorized access to any user data. Access to user data such as file names, locations and metadata, not files, in order to provide operational and technical support and to provide information when Thru is legally required to do so, Thru senior management may authorize a very limited number of employees limited access to said user data. Thru employees are carefully screened including background checks before any access authorization is granted. All transactions are monitored, logged and maintained in a tamper-proof environment for audit and tracking purposes.
We use session ID cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie automatically expires when you close you browser.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
Confidentiality and security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with information to provide services to you or in order to do their jobs.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email to us at firstname.lastname@example.org
If you have any complaints regarding our compliance with the Safe Harbor Frameworks, you must first contact us at email@example.com and Thru will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Information. For complaints that cannot be resolved between Thru and the complainant, Thru will cooperate with JAMS pursuant to the JAMS International Mediation Rules.
Thru may update this policy. We will notify you about significant changes in the way we treat personal information by sending notice to the primary email address or by placing a prominent notice on our site.