At Thru, customer support is our highest priority. We understand that our cloud-based managed file transfer platform is critical for your business processes, and we take that very seriously. That’s why you can expect timely, high-quality support from our team of experts if an issue occurs. Here at Thru we pride ourselves on reliable, timely, and free 24/7 support for you and your customers. To contact support, you may use any of the methods below.

24×7 Help Center +1-214-496-0100 x4
Toll free – 800-871-9316 (US/Canada)
Email –

Complete the form below to open a new support case.