How Is Electronic Software Delivery (ESD) Managed with MFT?
Efficient software distribution and management in the cloud
Businesses require a secure, digital method to deliver new software, releases and patches to users. In return, software users need a dependable way to quickly send log files and corrupt databases or software back to the company for diagnosis. Businesses also require an efficient process to track, audit and report software distribution for revenue recognition, entitlement and compliance purposes.
Cloud Solution for Electronic Software Delivery
Thru hosts your software builds in a secure and highly available virtual storage system in the cloud. Let your entitled customers self-serve or have your team distribute directly from your customer relationship management (CRM) software.
Top benefits of using Thru for ESD include the following:
Large File Delivery
Remove file size or type limitations imposed by CRMs, FTP and email clients. Use our file transfer service to easily send large files from any existing application interface.
Tracking and Reporting
Track every download with an acceptance statement recorded in Audit. Integration with CRMs creates single view of recipient software downloads and software distribution.
Guaranteed File Delivery
Encrypted persistent storage stores files until successfully delivered with zero data loss. Checkpoint restart capability ensures file transfer will resume from a certain data point.
Customer Success Stories of ESD
Send Software Electronically and Securely
Software Delivery Challenges
Manhattan Associates’ aging FTP infrastructure was not able to keep up with its file transfer demands. The company started searching for a file transfer solution that would speed up software distribution, remove file / folder size limits and integrate with its CRM.
Software Distribution Solution
Manhattan Associates chose Thru to securely deliver software to internal users and supply chain providers. Use of Thru provides large file sharing capability and logging of all transaction activity within a common, known interface.
“We were not only able to solve our own internal file exchange problems, but we were also able to address file management challenges with our customers.”
Kevin McDearis
Chief Information Officer
File Upload/Download for CRM
Bi-directional exchange of the files attached to support cases in support systems:
- Logs and software patches.
- 60K+ users.
- 10TB monthly uploads and 100TB+ storage.
Distribution of Software Patches
- Deliver software instantly through the cloud as opposed to mailing physical media.
- Distribution of software patches as part of support system.
- Integration of custom application with Thru platform using Thru Web Services API.
File Distribution to Customers
- Thru deployment in ACI datacenters.
- Distribution of software products to the customers based on entitlements.
- Mission Critical workflow of software distribution in high-security environment.
- Integration of CRM and Oracle/Java back-end application with Thru platform via Thru Web Services API to manage product files, user accounts and security.
