In today’s Digital Age, your customers expect instant resolution of support cases and for their sensitive information to be protected. Without the right tools at hand, your customer support case can turn into a horrific data breach debacle. Employees using outdated or freemium file sharing solutions can not only hinder file sharing for customer support but also open their company up to high risk for malware incursion and data breaches.
Join us on September 29 at 11:00 AM CDT to learn how you can modernize your customer support file sharing infrastructure:
See how Thru can help your business provide the best customer experience.
According to a recent Forrester study*, over 60% of engineering and support teams regularly use freeware or unsecure email to send files. And every time an employee does this, they put innovation, customer experience and competitive edge at high risk.
Join Cheryl McKinnon of Forrester Research in a live video panel discussion with Lee Harrison and Subhashini Simha of Thru, where they will cover:
*Secure Sharing of Intellectual Property, January 2016: Commissioned study conducted by Forrester Consulting on behalf of Thru
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Take your software delivery and entitlement to the next level.
Don’t use another file sharing site to send large files – extend your CRMs, Help Desks, ECMs, ESBs.
Trying to balance keeping employees connected on BYOD while maintaining corporate security? Includes presentation (PDF).