Ultimate Buyer’s Guide:
Managed File Transfer

The Ultimate Buyer’s Guide highlights the essential managed file transfer (MFT) functionality and capabilities to consider in evaluating options to modernize your MFT architecture:

  • Top features to differentiate MFT solutions—seven are highlighted below!
  • Current state questionnaire to identify your top file transfer challenges
  • Future requirements checklist to compare and evaluate MFT vendors
  • Steps to calculate the ROI of an MFT solution

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7 MFT Features to Consider

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You would never walk into a store without an idea of what you want. The same applies to conversations with MFT vendors—you want to be able to clearly identify your needs and requirements before you start these conversations. Here are seven MFT features to consider:

  1. Encryption (in transit and at rest)

    Encryption is crucial to protect against cybersecurity attacks, especially if you deal with protected health information (PHI) or personally identifiable information (PII). MFT vendors should include encryption details on their websites—if you can’t find it easily, add the question on your request for proposal (RFP).

  2. Antivirus Scanning

    Like encryption, antivirus scanning is not optional. Without antivirus scanning, your files could be vulnerable to viruses, worms and other cybersecurity attacks.

  3. Auditing of Activity

    If an MFT solution doesn’t offer more visibility than your current one, it’s not worth your time. MFT solutions should have an audit stream that details all activity, including file delivery and user actions.
    The average IT team spends 38% of their time “keeping the lights on,” according to Dynatrace. By prioritizing clear monitoring, you can save them hours per month.

  4. Multi-Factor Authentication

    Multi-factor authentication (MFA) uses two or more factors to verify the user’s identity. The first factor is your username and password; the second could be something you own (your phone or a physical key) or something you have (fingerprint).
    According to the 2020 Verizon Data Breach Investigations Report, over 80% of hacking breaches use lost or stolen passwords. By using MFA, you can block 99.9% of account hacks according to Microsoft.

  5. Single Sign On (SSO)

    Single sign on (SSO) allows users to access many programs and applications with one set of credentials. If your organization uses SSO, ask your IT team which type of authorization you use—this could be SAML2.0, OAuth2.0 or OpenID Connect.

  6. Integration Platform Connectors

    Integration platforms (iPaaS) are powerful, but somewhat limited in their MFT capabilities. An out-of-the-box MFT connector for an iPaaS can guarantee delivery, store files until delivery and add unlimited file and package size.

  7. Support for Protocols and Applications

    Ask your IT team what file protocols are used to deliver files (SFTP, FTPS, HTTPS, etc.) and what applications need to integrate with your MFT solution.

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