Independent Software Vendors (ISVs) need a robust solution to rapidly and reliably transfer software to a global customer base. Additionally, ISVs must enable customer support to efficiently exchange extremely large databases files with customers, as well as deliver patches and software updates. Thru, as an expert in this industry, delivers files every day for some of the largest ISVs in the world.
Thru’s unique global delivery network significantly reduces the latency and frustration of sending and uploading large amounts of data across large geographical distances, greatly enhancing user experience and enabling business needs to be served efficiently, irrespective of location on the globe.
Thru Customer Support for ISVs enables secure receiving of damaged databases from customers and distribution of software patches and builds to customers. Thru supplements CRMs and case management systems to secure and improve speeds of file transfers, improving efficiency for software enterprises and raising satisfaction of software customers.
Software distribution requires proof of delivery for revenue recognition. Thru’s comprehensive reporting and tracking provide the ability to perform an audit of all transactions.