Dell EMC chooses Thru to improve customer support process for 115,000+ users

Dell EMC offers data storage, information security, virtualization, analytics, cloud computing and other products and services that enable businesses to store, manage, protect, and analyze data. To ensure that tens of thousands of its customers receive the best possible support, Dell EMC is using Thru within an in-house support portal to guarantee 100% uptime of large file exchanges for 115,000+ users.

Read the full case study and learn how Thru solves Dell EMC’s complex needs for scalability, deep back-end integration and security.

 
Dell EMC

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