Customer Success Story:
How HKS uses Thru, Inc., to manage data for large-scale projects, including Cowboys Stadium

HKS, Inc., logo

Customer Size
1001-5000 employees

Country or Region
United States

Industry
Architecture

Customer Profile
Top six architectural firm in the US recognized for creating exceptional spaces in over 1,500 cities throughout 92 countries.

Business Situation
HKS needed to replace outdated FTP servers and give team members a file sharing solution that would improve security, administration and ease-of-use for large-scale architecture projects.

Solution
HKS uses Thru to send, manage and access large files, while giving IT tools to monitor and track all user actions.

Benefits

  • Greatly advanced global communication for thousands of team members
  • CDN allowed files to be sent across the globe in a fraction of the time as with FTP
  • Cut costs by replacing multiple FTP project servers
  • Improved management of project content by sharing files in the cloud

hksinc.com

Contact Us to Learn More

A leader among global architecture firms, HKS, Inc., employs 1,400 professionals in 24 offices around the world and has completed projects in over 1,500 cities in 92 countries. HKS is recognized for its ability to create buildings of distinction through its unique design process which involves extensive communication with their clients and collaboration among the company’s network of professionals located around the globe.

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Project Costing and Chargebacks   (0:46)
Ease of Use   (0:36)
Security   (1:20)
Thru Customer Support   (1:27)
Custom Enhancements   (0:52)
Benefits of Thru   (0:49)


Jack Clark
Vice President Business Systems
HKS, Inc.

Challenge

Efficient global communication is essential to HKS’s business model. They must be able to securely send large files across multiple platforms around the world to clients, contractors and staff. Like much of the architectural industry, however, HKS used FTP to send these files. They found FTP to be inconsistent, restrictive and lacking of the fundamental monitoring, security and internal controls that are needed in a communication-based company. Files were often lost, deleted or accessed improperly from the FTP servers with no means of tracking delivery. These issues could easily cause completion deadlines to be missed and profit lost. Facing these problems and FTP-related cost overruns, HKS began to look for another solution.

Solution

HKS chose the combination of Thru’s File Exchange and Collaboration Platform and Content Delivery Network (CDN) to replace FTP. Thru’s Platform integrates with Microsoft Outlook, IBM Notes, SharePoint and Salesforce to allow files or folders of any size to be securely sent without any special training or assistance required from the IT staff. Files are easily downloaded by the recipient, and they remain completely secure.

Since files and folders can be stored securely in the cloud, all users can securely and easily access files from anywhere at any time. Management is also greatly simplified, since the administrator has the ability to effortlessly set or modify who has access to different files, as well as to track and audit information on who has received what files.

The CDN dynamically distributes files to strategically located core, fallback and edge servers. This allows content to be uploaded onto multiple servers and delivered using the server closest to the recipient, greatly speeding delivery around the globe.

Jack Clark
Vice President Business Systems
HKS, Inc.

Results

Initially, Thru’s File Exchange and Collaboration Platform and CDN was deployed for 100 project team members. The team members substantially increased productivity since they could quickly and effortlessly collaborate on projects having multiple large files. A lot of rework and duplication of files was eliminated because team members were updated with all change requests and project amendments in real-time, without risk of leaks, data loss or compromise to intellectual property. The CDN allowed files to be sent around the globe in a fraction of the time as with FTP with no failure.

With these significant improvements, return on investment was achieved so quickly that HKS soon replaced all FTP project servers with an enterprise-wide deployment. Now over 1,500 users in various international locations share files in the cloud, which allowed managers to share, organize and tightly control access of data and emails project-by-project for the first time. Because of Thru, HKS has greatly advanced efficient global communication.


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