Customer Success Story:
Pioneer Energy Services uses Thru, Inc., to easily and securely send gigabyte-sized files

Pioneer Energy Services logo

Customer Size
1001-5000 Employees

Country or Region
United States

Industry
Oil and Gas

Customer Profile
Pioneer Energy Services was founded in 1968 and provides contract drilling and production services to the oil and gas industry.

Business Situation
Needed to send extremely large log files, often 2-3 gigabytes in size, from remote field locations to internal employees and external customers.

Solution
Pioneer Energy Services is using Thru to streamline the transfer and access of large files in its global wireline operations.

Benefits

  • Improved customer service with no internal infrastructure required
  • Streamlined sending and accessing large files from remote locations 24/7 around the globe
  • Experienced excellent ROI with reduced IT costs

pioneeres.com

Contact Us to Learn More

Founded in 1968 as Pioneer Drilling Company, Pioneer Energy Services provides land contract drilling and production services. Pioneer drills in the United States and Columbia and services oil and gas producing regions in the United States and the Gulf of Mexico with state-of-the-art industry equipment. Pioneer shares files and collaborates with many partners to direct drilling production for oil and natural gas.

Click to go to specific topic:

About Pioneer Energy Services   (1:03)
The Challenge   (3:18)
Business Value   (2:29)
Enterprise Solution   (0:45)
Ease of Use   (0:37)

Access Anywhere, Anytime   (0:46)
Security   (0:55)
Administration   (0:49)
Cloud Deployment   (1:36)


Challenge

Pioneer Energy Services provides contract drilling and production services to the oil and gas industry. Their wireline operation services measure formation properties in oil and gas wells through electrical lines of wire. The logs created by these measurements can be 2-3 gigabytes in size and need to be shared with global partners and customers. This motivated Pioneer in search of an enterprise file sharing solution to address these problems:

  • Log files being too large to reliably send to staff and customers from well sites.
  • Inefficiency when sending files from remote locations with faulty connection.
  • IT department insufficient to host their own 24/7 file transfer solution.
  • Data being stored on discs and external drives and using paper processes making quick data retrieval difficult.

Ron Reyes
IT Manager
Pioneer Energy Services

Solution

Pioneer Energy Services is using the Thru File Exchange and Collaboration Platform to streamline the transfer and access of large files in its global wireline operations.

Ease of Use – Pioneer has enjoyed Thru’s easy-to-use interface because of its simple functionality. Having connectors to applications such as Outlook and Salesforce adds convenience and maintains a simple workflow. Users can send emails with a secure link that allows the recipient to download any size file.

Access Anywhere, Anytime – To increase global file transfer speed, Thru has data centers around the world where transferred files are mirrored to selected locations for low latency uploads and downloads. This is essential for Pioneer’s wireline operations to efficiently send large files globally.

Security – Thru is built from the ground up with security protection in mind and has never experienced a breach. Complete tracking of every file in the system gives assurance of who has seen corporate data and when. Multiple certifications for data centers combined with extensive network and application security offer peace of mind.

Administration – Consolidating files and folders into one portal is important for enterprises that need to secure and streamline processes. Users of Thru, like Pioneer, utilize a number of security features to simplify the management of multiple users, groups and files in the system.

Ron Reyes
IT Manager
Pioneer Energy Services

Results

Pioneer Energy Services is experiencing greater satisfaction from their internal staff and customers, stronger service reliability and reduced IT costs.

Ron Reyes
IT Manager
Pioneer Energy Services

  • Ability to send files of any size 24/7 around the globe has saved considerable time and company resources.
  • Users are finding Thru’s interface easy to use, resulting in virtually no additional training.
  • Excellent ROI with reduced IT costs, improved customer service and no internal infrastructure required.

Success Stories

Plus500
Dell EMC
ACI 100
Manhattan Associates
Röchling Automotive
Costa Cruises
MWH Global is part of Stantec
VMware
customer Datical
Sage
Vocera
HKS
Berghof Group
Sport Clips
The Motley Fool
Pioneer Energy Services
Synopsys’ Optical Solutions Group
Aptean
Inkjet International
BSA LifeStructures
NCC Group
Tronitech
SWA Group
The Richards Group
St. Paul Group

This site uses cookies to provide a better user experience. By proceeding, you consent to the use of cookies.
For more information, refer to the ‘Thru Use of Cookies’ section within our Privacy Policy.